We ship worldwide!
If all your items are in stock, your order will normally be shipped within the next 3 working days. You will receive a confirmation email with the tracking code, so you can follow the parcel.
For the EU countries, we ship with DPD.
DPD is usually able to deliver everywhere in Europe in one week or less.
When your order is over 150 euro the shipping fee is halved. When your order is over 250 euro shipping is free!
|Shipping zone||< 150 euro||> 150 euro||> 250 euro|
|Belgium, Netherlands, Luxembourg, Germany||10,00||5,00||free|
|Austria, Czechia, Denmark, France, Monaco, Hungary, Ireland, Lithuania, Poland, Slovakia, Slovenia||15,00||7,50||free|
Estonia, Finland, Italy, Latvia, Portugal, Spain, Sweden
Bulgaria, Croatia, Greece, Romania
When shipping to an island, extra shipping fees can be charged. If so, you will be informed after placing the order. Of course you can still cancel the order at that point.
We take the utmost care when packaging our products, so that they may arrive at your home in good condition. If your parcel is damaged when delivered, please have the DPD driver take note and take pictures of the damaged packaging and products. That way we can make a claim to DPD.
After you place your order you will receive a shipping confirmation with the tracking code. Please follow your shipment to make sure it can be delivered. Also, please make sure the shipping address you provided is correct as well as your email address. This is the email address that will be used to communicate shipping details, please check your spam if you didn't receive anything.
If DPD can't deliver, they will retry and/or take the parcel to a parcel shop or depot. If after a certain period the parcel hasn't been collected, DPD will return it to us. Should this be the case, we can reship it to you, but an additional shipping fee will be charged.
After Brexit there is a special arrangement for UK. We can still send parcels up to 30 kg with DPD to the UK, but only if the order value is higher than 165 euro. The shipping cost is 20 euro per parcel.
Please take into account that you might need to pay import duties, taxes or other charges.
Rest of the world
For countries outside the EU (+ some European islands), we ship with BPost, the Belgian national postal service. Parcels will be delivered by your national postal service.
The maximum weight for worldwide shipping is 10 kg. This means cube chairs and washing stations can be shipped everywhere, but wardrobes and shelves can not. It is possible to buy those items and arrange for transport yourself. If you want to proceed like this, please send an email to email@example.com for all necessary transport details and a custom invoice without shipping fee. Please inform yourself on the shipping cost first as it is probably more than the price of the furniture.
The shipping cost is calculated based on the weight. Please take into account that you might need to pay import duties, taxes or other charges to the postman.
< 1 kg
< 2 kg
< 5 kg
< 10 kg
|Albania, Andorra, Azores, Belarus, Bosnia-Herzegovina, Canary Islands, Ceuta, Cyprus, Faeroe Islands, Georgia, Gibraltar, Guernsey, Iceland, Isle of Man, Jersey, Liechtenstein, Macedonia, Madeira, Malta, Melilla, Moldova, Montenegro, Ukraine, Russia, San Marino, Serbia, Turkey, Vatican City, Algeria, Egypt, Israël, Jordan, Morocco, Syria, Tunisia||15,00||25,00||35,00||65,00|
|Rest of the world||20,00||45,00||65,00||130,00|
If you opt for shipping without tracking, a picture of the parcel (with postage paid) is sent as proof of shipment. In that case we can not be held responsible for the parcel after it has been dropped off at the post office here in Belgium.
We take the utmost care when packaging our products, so that they may arrive at your home in good condition.